Sea Jewel Beach Resort's Privacy Statement

White Beach Puerto Galera, Oriental Mindoro, Philippines

Sea Jewel has a strong commitment to providing excellent service to all of our customers and visitors of our Web sites, including respecting your concerns about privacy. We understand that you may have questions about how these Web site collects and uses the information that you provide to us. We have prepared this statement to inform you of the privacy principles that govern this Web site, including seajewelonline.com and other Sea Jewel sites hosted by third party social networks, which are listed in this privacy statement ("Statement").

This Statement contains numerous general and technical details about the steps we take to respect your privacy concerns. We have organized the Statement by major processes and areas so that you can quickly link to the information of most interest to you.

At Sea Jewel, meeting your needs and expectations form the foundation of everything we do--including protecting your privacy.

If after reviewing this Statement, you have any questions or privacy concerns please send an email to inquiry@seajewelonline.com.

This Statement was last updated on July 1, 2011. In the future, we may need to make additional changes. All changes will be highlighted here so that you will always understand our current practices with respect to the information we gather, how we might use that information and disclosure of that information to third parties.

Browsing
Information We Collect and How We Use It
Children’s Privacy
Reservations
Securing the Transmission and Storage of Information
Disclosure of Information to Third Parties
Cookies
Pixel Tags
Other Sites
Legal Issues

Browsing

This Web site does not collect personally identifiable information when you browse this Web site and request pages from our servers unless you voluntarily and knowingly provide it to us. This means that we will not know your name, your email address, or any other personally identifiable information just because you browse the Web site unless you access the Web site from a link in an email that we sent. In this case we will know who you are based on the information you previously supplied to us. When you request a page from our Web site, our servers log the information provided in the HTTP request header including the IP number, the time of the request, the URL of your request and other information that is provided in the HTTP header. We collect the HTTP request header information in order to make our Web sites function correctly and provide you the functionality that you see on this Web site. We also use this information to personalize content presented to you, better understand how visitors use our Web site and how we can better tune it, its contents, and functionality to meet your needs.

Information We Collect and How We Use It

When we need to collect personally identifiable information from you to provide you with a particular service, we will ask you to voluntarily supply us with the information we need. For example, if you would like to make a reservation, we will ask you for information such as name, address, telephone number, email address, credit card number, and room preference to process your reservation. We will use your email address to send a confirmation and, if necessary, might use the other information to contact you for help in processing the reservation. We will also use your email address to:

1.send you a pre-arrival message summarizing your confirmation details and providing other information about the area and the hotel;
2.notify you about special offers and promotions as described in the email section of this privacy statement; as well as
3.send you periodic satisfaction or market research surveys.

You can opt out of marketing emails at any time. You can also opt out of Sea Jewel research surveys. On occasion, we use third parties to provide us with additional contact information about you given the information you provided to us directly. For example, if we know your name and postal address, we may use a third party to provide us with your email address. We would then use this information for market analysis and marketing purposes.

Occasionally, you may be requested to provide personally identifiable information about others to us (for example, the name, address and contact details of your travel companion). In such cases, we rely on you to obtain that other persons' consent for disclosing their information to us and inform that other persons about us, how we will use the information and our contact details for any queries.

Children's Privacy

This Web site is not intended for children and we do not knowingly solicit or collect personally identifiable information from children.

Reservations

The personally identifiable information you provide to us for making a reservation is made available to the applicable hotel for the purpose of meeting your reservation request. After making a reservation or completing your stay at Sea Jewel, unless you tell us otherwise, the information you provide will be used by us for marketing of Sea Jewel Beach Resort and other Sea Jewel products. Sea Jewel may use the services of third-party mail houses for the sole purpose of mailing materials.

Securing the Transmission and Storage of Information

We treat the information you provide to us as confidential information; it is, accordingly, subject to our company's security procedures and policies regarding protection and use of confidential information. When we ask you for credit card data, it is transferred over a Secured Sockets Layer (SSL) line, provided you are using a SSL enabled browser such as Microsoft Internet Explorer or Mozilla Firefox. We also use SSL on other pages where you would enter personally identifiable information. This ensures that your information is encrypted as it travels over the Internet. This secure mode is enabled before any such information is transmitted from your computer or web-enabled device. You will know you are in secure mode when the padlock or key icon in the lower right-hand or left-hand corner of the computer screen appears in the locked position. In addition, when accessing a secure server, the first characters of the site address will change from "http" to "https."

After information reaches Sea Jewel, it is stored on a secure server that resides behind firewalls designed to block unauthorized access from outside of Sea Jewel. Because laws applicable to personal information vary by country, our hotel may put in place additional measures that vary depending on the applicable legal requirements. Information collected on the Web sites covered by this privacy statement is generally processed and stored in the Philippines.

Disclosure of Information to Third Parties

Sea Jewel uses the services of third parties, such as market researchers, fulfillment houses, email service providers and mail houses that process mail for Sea Jewel and persons authorized by you. These parties are contractually prohibited from using personally identifiable information for any purpose other than for the purpose Sea Jewel specifies. We do provide non-personally identifiable information to certain service providers for their use on an aggregated basis for the purpose of performing their contractual obligations to us. Except as described in this paragraph we do not permit the sale or transfer of personally identifiable information to entities outside Sea Jewel and our third party service providers for any non-Sea Jewel use without your approval.

Cookies

Our Website uses "cookie" technology. "Cookies" are encrypted strings of text that a Web site stores on a user's computer. Our Web site requires the use of a Cookie throughout the online reservation process. Without Cookies we will not be able to keep information you enter on multiple pages together. For example, unless seajewelonline.com can remember the dates you used in your hotel search, we will not be able to check room availability. Cookies also enable us to customize our Web site and offerings to your needs and provide you with a better online experience on seajewelonline.com. In addition, Cookies are used to:

•Allow registered users to sign in without typing their email;
•Measure usage of various pages on our Web site to help us make our information more pertinent to your needs and easy for you to access; and
•Provide functionality such as online reservations, and other functionality that we believe would be of interest and value to you.

The types of Cookies that we use are referred to as "session" Cookies and "persistent" Cookies. Session Cookies are temporary and are automatically deleted once you close your internet browser. Persistent Cookies remain on your computer hard drive until you delete them or are otherwise removed upon expiration. We do not use Cookies to ascertain any personally identifiable information about you apart from what you voluntarily provide us in your dealings with Sea Jewel. Cookies do not corrupt or damage your computer, programs, or computer files.

We use third-party advertising technology to serve ads when you visit our Web site and sites upon which we advertise. This technology uses information about your visits to this Web site and the sites upon which we advertise, (not including your name, address, or other personally identifiable information), to serve our ads to you. In the course of serving our advertisements to you, a unique third-party persistent Cookie may be placed or recognized on your browser. In addition, we use beacon gifs (see description below), provided by our ad-serving providers, to help manage our online advertising. These beacon gifs enable our ad server to recognize a browser's Cookie when a browser visits this site and to learn which banner ads bring users to our Web site and whether a reservation on seajewelonline.com is executed. The information our ad-serving providers and we collect through this technology is not personally identifiable.

You may set your browser to block Cookies (consult the instructions for your particular browser on how to do this), although doing so will adversely affect your ability to perform certain transactions, use certain functionality, and access certain content on our Web site.

Pixel Tags

Sea Jewel and its third-party service providers use pixel tags (also known as "clear gifs" "beacon gifs" etc.). Pixel tags are not visible to the user of the Web site and consist of a few lines of computer coding delivered with the Web page. Pixel tags are not used to collect any personally identifiable information about you apart from what you voluntarily provide us in your dealings with Sea Jewel. Sea Jewel and our email service provider use pixel tags to:

•Track customer response to Sea Jewel advertisements and Web site content;

•Determine your ability to receive HTML-based email messages. Our email service provider includes a pixel tag, which they refer to as a "coded sensor" in all of the HTML-based messages sent on our behalf. The sensor activates when the email message is opened and flags the email address of the user as one that is capable of receiving HTML-based email messages. This capability helps our service provider to send the email in a format you can read. The sensor does not collect or use any other information. If you cannot receive HTML, you will not receive a functioning sensor;

•Know how many users open an email and allow our service provider to compile aggregated statistics about an email campaign for us; and

•Allow us to better target interactive advertising, enhance customer support and site usability, and provide offers and promotions that we believe would be of interest to you.

Other Sites

Sea Jewel is only responsible for the privacy statement and content of this Web site. We are not responsible for the data collection and use practices and privacy policy or the use of cookies on Web sites that you have accessed this Web site from and to the non-Sea Jewel Web sites that you may access from this Web site.

Legal Issues

This is a Philippine Web site and is subject to laws of the Philippines. Sea Jewel will disclose personally identifiable information without your permission when required by law, or in good faith belief that such action is necessary to investigate or protect against harmful activities to Sea Jewel guests, visitors, associates, or property (including this site), or to others. As mentioned previously, laws related to personally identifiable information vary by country.